Thank you for using Reler. These Terms of Service (“Terms”) are a legal agreement between you and Reler Labs, LLC (“Reler,” “we,” “us,” or “our”) governing your use of our mobile applications (the “Reler Platform”), websites (the “Site”), and related services, features, content, and widgets (collectively, the “Services”).
By registering for or using the Services in any way, you agree to these Terms and to our Privacy Policy, Community Guidelines, and Safety Tips (collectively, the “Policies”), each incorporated by reference. If you do not agree, do not use the Services.
Reler is designed to help people discover platonic friendships. Reler is not a dating app and may not be used to pursue romantic or sexual interactions.
1. Eligibility & Accounts
1.1 Age. You must be at least 13 years old to use the Services. If you are under 18, you may use the Services only with permission from your parent or legal guardian and subject to any verifiable parental consent requirements that apply in your jurisdiction (e.g., COPPA in the U.S.).
1.2 Age Verification. To help maintain a safe environment, we use third-party age verification services (e.g., Yoti) and other checks. By using the Services, you authorize us to conduct age verification and to process the results as described in our Privacy Policy.
1.3 School & Parent Communications. If you are the parent or legal guardian of a minor user and wish to contact us regarding the account, please email parents@reler.app. For safety concerns, use safety@reler.app.
1.4 Barred Users. You represent that you: (a) can form a binding contract; (b) are not prohibited from using the Services under applicable law; (c) have not been convicted of a felony, a sex crime, or any crime involving violence, and are not required to register as a sex offender; and (d) will comply with these Terms and applicable laws.
1.5 Account Security. You must provide accurate, current information and keep it updated. You are responsible for all activity on your account and for safeguarding your login credentials. If you believe your account is compromised, contact help@reler.app immediately.
2. Not a Dating App; Prohibited Uses
2.1 Platonic-Only.Reler is for platonic friendships only. Using the Services to pursue romantic or sexual interactions is strictly prohibited and may result in removal.
2.2 No Direct Messaging. To reduce risk and promote safety, Reler does not offer user-to-user direct messaging. Features are designed for safe, moderated introductions only.
2.3 Safety Conduct. You must use caution in interactions with others, especially if you choose to interact off-platform or in person. Review and follow our Safety Tips before use.
3. Changes to These Terms
We may update these Terms to reflect changes in law, features, or business practices. We’ll post the most recent version in-app (Settings) and on our Site. If changes materially affect your rights, we will provide reasonable advance notice (e.g., in-app notice). Your continued use after changes become effective means you agree to the revised Terms.
4. License & Acceptable Use
4.1 License. We grant you a personal, worldwide, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services as permitted by these Terms.
4.2 Restrictions. You may not:
use the Services or content for commercial purposes without our written consent (mentioning Reler in UGC like TikTok/YouTube is fine, but do not imply endorsement);
copy, modify, distribute, create derivatives, or use our IP without consent;
imply Reler’s endorsement of your statements;
use bots/scrapers or circumvent any access controls;
upload malware or attempt to probe/scan/test our systems;
reverse engineer or decompile the Services;
build or use third-party apps that interact with the Services, user data, or our API without written consent;
frame/mirror the Services or use meta tags referencing “Reler” without consent; or
engage in activity that disrupts the Services or violates these Terms or law.
We may investigate violations and take legal action, including account termination.
5. User Content & Feedback
5.1 Your Rights. You retain ownership of content you create, upload, or post (“User Content”).
5.2 License to Us. You grant Reler a worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, adapt, publish, perform, display, and distribute your User Content as necessary to operate, improve, and promote the Services.
5.3 Moderation. We are not obligated to monitor all content, but we may access, review, screen, and remove content at any time for any reason (including policy or legal violations) in our discretion.
5.4 Feedback. If you submit feedback or suggestions, we may use them without compensation or restriction.
6. Community Rules
Safety is our highest priority. You may not post, share, or engage in content/conduct that:
harasses, bullies, threatens, or is intended to cause distress;
is hateful or discriminatory (e.g., based on race, religion, age, gender, disability, or sexuality);
encourages dangerous or illegal activities or self-harm;
is obscene, pornographic, sexually suggestive, or sexualizes minors;
infringes privacy or intellectual property rights;
is defamatory or otherwise unlawful;
scrapes/harvests data or attempts to collect personal info from users;
impersonates others or misrepresents your identity;
spams or solicits users; or
otherwise violates these Terms or our Policies.
Zero tolerance for child sexual exploitation or grooming. We report illegal content to appropriate authorities where required.
Report violations in-app or email safety@reler.app. We respond promptly (timelines may vary based on severity and volume).
7. Privacy
Your privacy matters. Please read our Privacy Policy to understand how we collect, use, share, and store information (including age-verification data). Certain features (e.g., contacts upload) are optional and require your explicit permission. You can request deletion of such data as described in the Privacy Policy or by emailing privacy@reler.app.
8. Third-Party Services
The Services may link to or integrate third-party services (e.g., age verification, analytics, in-app purchases). We are not responsible for third-party services, and your use of them may be governed by those providers’ terms and privacy policies.
9. Purchases, Subscriptions & Virtual Items
9.1 In-App Purchases. From time to time, we may offer paid features via Apple App Store billing or other authorized platforms. You authorize charges to your selected payment method for the displayed price plus any applicable taxes.
9.2 Auto-Renewing Subscriptions. If you purchase an auto-renewing subscription, it will renew automatically at the then-current price until you cancel. To cancel or manage, use your Apple account settings. Deleting your Reler account or the app does not cancel your subscription.
9.3 Virtual Items. We may offer virtual items (e.g., “gems”). You receive a limited, personal, non-transferable, revocable license to use them only within the Services. Virtual item purchases are final and non-refundable except where required by law. We may manage, modify, or discontinue virtual items at any time.
9.4 Refunds. All charges are non-refundable, except as required by law. For App Store purchases, request refunds via Apple (see “Report a Problem”). Jurisdiction-specific rights may apply.
10. Safety; Background Checks
10.1 Your Responsibility.You are solely responsible for your interactions with other users, on or off the Services. Use caution and follow our Safety Tips.
10.2 Background Checks.Reler does not routinely conduct criminal background checks on users. We reserve the right to conduct screenings (e.g., sex-offender registry checks) using available public records at any time, where permitted by law.
11. Intellectual Property; DMCA
11.1 Our IP. The Services, including all software, text, graphics, logos, trademarks, and other materials, are owned by or licensed to Reler and are protected by intellectual property laws.
11.2 DMCA Agent. If you believe content infringes your copyright, send a DMCA notice to:
DMCA Agent Reler Labs, LLC 50 W Broadway, Ste 333 Salt Lake City, UT 84101 dmca@reler.app
Your notice must include: (a) your signature; (b) the copyrighted work; (c) the infringing material and its location; (d) your contact info; (e) a statement of good-faith belief; and (f) a statement under penalty of perjury that your notice is accurate and you are authorized to act. We may notify the user and accept counter-notifications per 17 U.S.C. §512.
12. Data Charges
You are responsible for any data or carrier charges associated with your use of the Services.
13. Modifications; Availability; Updates
We may add, change, or remove features and may suspend or discontinue the Services, in whole or part. Where changes materially affect your rights, we’ll provide reasonable notice unless safety/security concerns prevent us from doing so. The app may automatically download and install updates (you can adjust device settings).
14. Term; Termination
You may terminate your account at any time by contacting help@reler.app. If you used a third-party app store for purchases, manage cancellation there.
We may suspend or terminate your access immediately for any violation of these Terms or for conduct we believe harms users, us, or third parties. No refunds will be issued upon termination except where required by law. Certain provisions survive termination (see §18.4).
15. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. YOU ACCESS CONTENT AT YOUR OWN RISK.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELER LABS, LLC AND ITS MEMBERS, EMPLOYEES, AFFILIATES, LICENSORS, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR LOST PROFITS/REVENUE/GOODWILL/ DATA, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. IN NO EVENT SHALL RELER’S AGGREGATE LIABILITY EXCEED THE GREATER OF USD $100 OR THE AMOUNT YOU PAID TO RELER IN THE 12 MONTHS BEFORE THE CLAIM.
Some jurisdictions do not allow certain limitations; in such cases, the limitation applies to the fullest extent permitted.
17. Indemnification
To the extent permitted by law, you will indemnify, defend, and hold harmless Reler and its affiliates, members, employees, licensors, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your User Content; or (c) your violation of these Terms or applicable law.
18. Dispute Resolution; Governing Law; Class Action Waiver
18.1 Governing Law & Venue. These Terms are governed by the laws of the State of Utah, without regard to conflict-of-laws rules. Except as provided in §18.2 (arbitration), the state and federal courts located in Salt Lake County, Utah have exclusive jurisdiction.
18.2 Binding Arbitration. You and Reler agree to resolve all disputes arising out of or relating to these Terms or the Services through binding individual arbitration administered by a reputable arbitration provider under its applicable rules. You waive any right to a jury trial.
18.3 Class Action Waiver.Disputes must be brought on an individual basis only.No class, collective, consolidated, or representative actions are permitted.
18.4 Injunctive Relief; Survival. Either party may seek temporary injunctive relief in court to protect intellectual property or enforce confidentiality. This Section 18 survives termination.
(If local consumer laws require different dispute terms for minors or residents of specific jurisdictions, those rights are preserved.)
19. No Duty to Monitor; School Affiliation Disclaimer
19.1 No Duty to Monitor. We are not obligated to monitor the Services or user activity. We may, however, review or remove content or accounts in our discretion.
19.2 No School Affiliation. Reler is not affiliated with, endorsed by, or managed by any school, school district, or educational institution.
20. Miscellaneous
20.1 Entire Agreement. These Terms, together with the Policies, constitute the entire agreement between you and Reler regarding the Services.
20.2 Severability. If any provision is held invalid, the remainder remains in effect.
20.3 No Waiver. Our failure to enforce a provision is not a waiver.
20.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
20.5 Non-Transferability at Death. Your account is non-transferable and your rights terminate upon death.
20.6 Export & Sanctions. You must comply with applicable export control and sanctions laws.
